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FAQ

Question about REI Nation? Find your answer here.

Getting Started with Turnkey Investing

  • What is turnkey real estate investing?
    Turnkey real estate investing involves purchasing fully renovated, resident-occupied properties managed by a professional property management company. As a family-owned business with 20+ years of experience, REI Nation has perfected this model to offer truly passive investment opportunities, enabling clients to enjoy consistent income without hands-on involvement.
  • How does REI Nation define 'turnkey'?
    At REI Nation, 'turnkey' means a seamless, start-to-finish process where we acquire, renovate, lease, and manage properties for our investors. As a family-owned business, our goal is to create a comfortable and dependable experience built on trust, longevity, and exceptional service.
  • What are the benefits of investing in turnkey properties?
    Investing in turnkey properties provides immediate cash flow, minimal risk, and professional property management. REI Nation enhances these benefits by delivering consistent service, ongoing support, and expertly selected properties in stable, high-demand markets.
  • Do you work with first-time investors, and is turnkey investing suitable for them?
    Absolutely. Turnkey investing is particularly well suited for first-time investors who may lack the time or expertise to manage properties themselves. We specialize in working with new investors, taking an education-driven approach where our seasoned advisors guide each client step by step, ensuring clarity, comfort, and confidence from day one.
  • How does REI Nation select its investment properties?
    Our team selects properties based on in-depth market analysis, neighborhood stability, and income potential. We prioritize homes that align with our long-term performance standards, ensuring our clients receive stable, dependable investment opportunities in every market.
  • How do I get started with REI Nation?

    Starting is simple—schedule a call with one o our knowledgeable Portfolio Advisors to discuss your goals. From that first conversation, we focus on understanding your needs and building a strategy that fits.

    Our investor onboarding includes goal-setting consultations, market education, property introductions, and financing coordination—all designed to make you feel confident and supported from day one.

  • What makes REI Nation different from other turnkey providers?
    What sets REI Nation apart is our 20+ years of experience, in-house property management, and exceptional customer service. We are family-owned and operated, and our investors benefit from a relationship-driven approach that prioritizes trust and consistency.
  • Can I speak with current REI Nation investors?
    Yes, we are happy to connect prospective clients with current investors who can share their real experiences. This transparency builds trust and allows you to make informed decisions based on honest feedback from our investor community.
  • Does REI Nation assist with financing options?
    Absolutely. We have established strong relationships with lenders who understand our turnkey model, helping to streamline the financing process for our clients. Our team works closely with you to find financing options that support your investment goals.
  • Can I sell my property through REI Nation?
    Yes, we can assist you in selling your property, whether you're exiting an investment or restructuring your portfolio. Our team offers guidance and access to a network of potential buyers, including other investors in our community.
  • How does REI Nation handle property taxes and insurance?
    We base our property evaluations on current tax and insurance valuations taking into account a multitude of factors, i.e appreciation, to ensure our investor has the most up to date information. Our team is equipped to answer questions and facilitate contact between our investors and the taxing authority for their market. With REI’s insurance program we have an in house direct line of communication to assist you with your insurance needs as quickly and efficiently as possible.
  • Does REI Nation provide financial reporting?
    Yes, investors may access monthly financial reports that detail income, expenses, and net cash flow through their investor portal, providing full transparency and easy access to important financial data.
  • How long has REI Nation been in business?
    REI Nation has been operating for over 20 years, helping thousands of investors build passive income portfolios. Our longevity and success reflect our commitment to excellence and long-term client relationships.
  • What if I want to invest in multiple markets?
    REI Nation makes it easy to diversify across markets by offering opportunities in several strong-performing U.S. cities. Our Portfolio Advisors help build customized strategies based on your financial goals and preferences.
  • How do I know if turnkey investing is right for me?
    If you're seeking a passive investment option with expert support, turnkey real estate may be a good fit. We recommend speaking with one of our advisors to assess your goals and determine if our model aligns with your needs.
  • What are the typical costs involved in purchasing a property?
    Typical costs include the property price, closing fees, and, if applicable, financing charges, HOA fees, and inspection costs. REI Nation provides a clear breakdown of these expenses to ensure transparency and help you plan effectively.
  • Can I speak with a Portfolio Advisor without committing to a purchase?
    Absolutely. Our consultations are pressure-free and designed to provide value, whether you’re ready to invest or simply exploring options. We believe in educating investors first and building relationships that last.

Property & Market Details

  • What types of properties does REI Nation offer?
    REI Nation offers renovated, single-family homes that are resident-occupied and located in carefully vetted markets. Our focus on single family homes supports long-term resident retention and consistent returns, aligned with our investors’ goals.
  • Are the properties already rented out?
    Yes, most properties are leased to vetted residents prior to being made available to investors. This approach minimizes vacancy risk and provides investors with immediate income, reflecting our commitment to delivering a stable investment experience.
  • What is the typical return on investment (ROI)?

    ROI varies by property and market but is consistently structured to offer both steady monthly income and long-term appreciation.

    With REI Nation’s history of success and careful management practices, investors enjoy peace of mind alongside competitive returns.

  • How does REI Nation ensure property quality?
    Each home undergoes a thorough renovation process, followed by rigorous quality control inspections. As a company built on family values and integrity, we maintain high standards to ensure every property meets the expectations of our investors.
  • Can I visit the property before purchasing?
    Yes, REI Nation encourages investors to tour our offices, meet our team, and tour available properties. Transparency and personal connection are essential to our process, and we are proud to offer in-person experiences that reinforce our commitment to trust and service.
  • What markets does REI Nation operate in?
    REI Nation operates in multiple well-researched markets across the U.S., including Memphis, Dallas, Houston, and others. We focus on economically stable areas with strong rental demand to ensure our investors achieve reliable, long-term performance.
  • How often are property inspections conducted?
    We perform inspections by request with a fee to ensure that our properties are being well-maintained and that residents are complying with lease terms. These inspections are part of our quality assurance process and help protect your investment.
  • Is REI Nation involved in new construction investments?
    While our primary focus is on renovated single family homes, we do occasionally offer new construction opportunities in select markets. These properties undergo the same rigorous quality standards and are managed with the same dedication to service.
  • Can I request specific property types or features?
    Yes, you can share your preferences with your Portfolio Advisor, and we’ll do our best to match properties to your criteria. While inventory varies, our goal is to help you find investments that align with your objectives.

Financing, Legal, and Tax Considerations

  • Is there a fee to work with REI Nation?
    No, there are no upfront fees or hidden charges. We operate with full transparency, and our compensation is built into the property transaction, ensuring you receive outstanding service without unexpected costs.
  • Can I use a self-directed IRA to invest?
    Yes, many of our investors use self-directed IRAs to purchase turnkey properties. Our team can help you navigate this process and connect you with qualified custodians to support a smooth transaction.
  • What are the tax implications of turnkey investing?
    Turnkey real estate investments may offer tax advantages such as depreciation, expense deductions, and long-term capital gains. We recommend consulting with a tax advisor to understand how these benefits apply to your individual situation.
  • Is financing available for international investors
    While financing options may be limited for international investors, through our network of lending partners and with our experience we can explore alternative solutions tailored to your situation. Our experience working with global clients allows us to offer practical advice for investing in U.S. real estate.
  • Does REI Nation have a minimum investment amount?
    We typically recommend having $50,000 available for down payment and closing costs. This ensures a smooth purchasing process and aligns with financing requirements in most markets.
  • Are REI Nation properties eligible for 1031 exchanges?
    Yes, our properties qualify for 1031 exchanges, allowing investors to defer capital gains taxes when reinvesting in similar properties. We work closely with exchange intermediaries to support a smooth process.
  • Can I invest through a legal entity or trust?
    Yes, many of our investors purchase properties through LLCs, trusts, or other legal structures. We can assist in coordinating with your legal and financial advisors to ensure compliance and smooth transactions.
  • Can I refinance my investment property in the future?
    Yes, many investors choose to refinance properties as their value increases. REI Nation can help you evaluate timing and connect you with lending partners who specialize in investment real estate.
  • How does REI Nation handle delinquent residents?
    We follow a structured process that includes reminders, legal notices, and if necessary, formal eviction proceedings. Our team acts swiftly and professionally to restore income flow while adhering to local laws.
  • Is there a way to track investment performance year-over-year?
    Yes, we provide annual summaries for tax reporting and strategic planning.

Property Management and Resident Relations

  • How does REI Nation handle property management?
    Our in-house property management team oversees everything from resident screening and leasing to maintenance and rent collection. This integrated approach allows us to maintain consistency and deliver superior service that protects your investment.
  • Are there ongoing fees for property management?
    Yes, we charge a competitive monthly fee from collected rent for our property management services. This covers resident communication, rent collection, maintenance coordination, and regular reporting to keep you informed.
  • Are there ongoing fees for property management?
    Yes, we charge a competitive monthly fee from collected rent for our property management services. This covers resident communication, rent collection, maintenance coordination, and regular reporting to keep you informed.
  • Are there reserves required for maintenance?
    We recommend setting aside a maintenance reserve to cover unexpected repairs or vacancies. While not mandatory, this financial cushion supports long-term investment stability.
  • What is the process for handling evictions?
    In rare cases where eviction is necessary, we handle the entire legal process, from notice delivery to court proceedings. We act quickly to minimize downtime and re-lease the property to qualified residents as soon as possible.
  • Are pets allowed in REI Nation properties?
    Pets are allowed, unless indicated otherwise. We collect a non-refundable pet fee and implement guidelines to protect the property while accommodating resident needs.
  • What happens if my property needs a major repair?
    If a major repair is needed, our team notifies you promptly with a full assessment and cost estimate. We manage the repair process start-to-finish, using trusted vendors to ensure quality and minimize disruption.
  • Can I transfer property management to REI Nation if I already own investment property?
    Yes, we offer property management services even for properties not originally purchased through REI Nation. Our team can assess your property and help transition management to ensure consistency and high service standards.
  • Is it possible to track rental payments and maintenance online?
    Yes, our investor portal allows you to view payment history, track maintenance activity, and access all property-related documentation. This ensures complete visibility and ease of management from anywhere.
  • What happens if my resident decides to move out early?
    If a resident moves out early, our team quickly initiates marketing and re-leasing efforts. We minimize vacancy time and ensure your property continues to generate income as seamlessly as possible. On top of this, termination fees are charged to the resident.
  • Does REI Nation manage resident communication?
    Yes, we handle all resident communication including leasing, renewals, maintenance requests, and disputes. This allows investors to remain hands-off while still ensuring resident needs are addressed promptly.
  • How are maintenance issues addressed?
    Maintenance is handled quickly and efficiently by our dedicated team of contractors and service providers. We keep investors informed and work to maintain property condition while providing a positive resident experience.
  • How is rent collected and distributed?
    We collect rent from residents and distribute net proceeds to investors monthly via direct deposit. You’ll also receive detailed financial statements through our investor portal for full visibility.
  • What happens if a resident defaults on rent?
    If a resident defaults, our management team follows legal procedures to resolve the issue, which may include eviction and re-leasing. Our goal is to minimize disruptions and quickly restore rental income.
  • How does REI Nation ensure competitive rental rates?
    We perform comprehensive market analysis and monitor rental trends regularly to set competitive rates. This helps attract quality residents and maximizes returns while maintaining long-term occupancy.
  • How are residents screened?
    We conduct thorough background checks that include credit history, employment verification, and prior rental behavior. Our rigorous screening process helps ensure reliable residents who respect the property and pay rent on time.
  • What is the average resident lease term?
    Most residents sign leases of 24 months, or occasionally 12 month leases, contributing to the stability of your investment. Long-term leases help maintain consistent cash flow and reduce turnover costs.
  • How does REI Nation handle lease renewals?
    Our team proactively reaches out to residents as their lease nears expiration to discuss renewal options. This strategy helps reduce vacancy periods and keeps your property producing income year-round.
  • How does REI Nation handle emergency repairs?
    Our property management team is available 24/7 to respond to emergency maintenance issues. We act quickly to protect your investment and ensure resident safety and satisfaction.
  • What kind of residents does REI Nation attract?
    We attract responsible residents by offering quality housing, responsive management, and fair lease terms. Our rigorous screening process ensures we place individuals who respect the property and fulfill their obligations.
  • How does REI Nation handle property management?
    Our in-house property management team oversees everything from resident screening and leasing to maintenance and rent collection. This integrated approach allows us to maintain consistency and deliver superior service that protects your investment.

REI Nation Services and Company Values

  • How does REI Nation support investor education?
    We provide webinars, guides, one-on-one consultations, and regular market updates to educate and inform our investors. Our goal is to empower you with knowledge and confidence as you grow your portfolio.
  • What are REI Nation’s core values?
    At REI Nation and Premier Property Management Group, our core values include...
    - Have Passion for What You Do
    - Deliver a WOW Experience
    - Be Accountable
    - Never Stop Improving
    - Be Humble
    - Always Do the Right Thing
    - Be Open Minded
    - Give Superior Customer Service
    - Be Honest
    - Have Commitment
  • Does REI Nation offer any guarantees?
    While no investment is without risk, REI Nation stands behind the quality of our renovations and management services. We offer peace of mind through transparency, consistency, and a proven track record of investor satisfaction.
  • Can I customize the management services provided?
    Our management services are designed to be comprehensive, but we work with investors to accommodate unique needs where or if possible. We value collaboration and strive to make the investment experience as seamless and personalized as possible.
  • How frequently will I hear from REI Nation after purchasing?
    You’ll receive monthly updates from your dedicated customer service representative and have access to your online investor portal at all times. In addition, our team is available for questions and updates as needed, ensuring consistent communication and peace of mind.
  • How do I stay updated on the performance of my investment?
    You can access detailed performance metrics, financial reports, and resident updates through your online investor portal. Additionally, our team provides regular communication and support whenever you need it.
  • Does REI Nation work with real estate agents?
    While we sell directly to investors, we do collaborate with agents who represent clients interested in turnkey properties. Agents can benefit from our support and guidance throughout the process.
  • How are REI Nation's renovations different from others?
    Our renovations follow strict quality guidelines that prioritize long-term durability and resident satisfaction. We focus on both structural integrity and modern upgrades, ensuring each home is move-in ready and low maintenance.
  • What makes REI Nation’s customer service exceptional?
    Our customer service stands out through our responsiveness, transparency, and relationship-based approach. As a family-owned company, we treat every investor with the same care and integrity we would our own family. Each investor is paired with a dedicated Customer Service Representative and receives monthly calls to stay informed and supported every step of the way.
  • Does REI Nation provide resources for estate planning with investment properties?
    Yes, we can refer you to professionals who specialize in estate planning and integrating real estate into long-term wealth strategies. Our advisors are also available to help you align your portfolio with your legacy goals.
  • How is REI Nation adapting to changes in the real estate market?
    We stay ahead of trends through data analysis, market research, and over two decades of operational experience. Our team adjusts strategies to maintain strong returns and stable investment opportunities even during shifting conditions.
  • Does REI Nation offer assistance with insurance policies?
    REI Nation / Premier Property Management Group offers, as a part of its services, an optional insurance program through a select agency in which an owner may, at owner’s option, elect to participate. REI is able to leverage its number of properties to bring this highly competitive insurance program to our investors for their convenience. If an owner elects to obtain coverage outside of this program, we can provide guidance on if the policy adequately covers your property as required by our management agreements.
  • What’s included in REI Nation’s investor onboarding?
    Investor onboarding includes goal-setting consultations, market education, property introductions, and financing coordination. We aim to make new investors feel confident and supported from day one.
  • Why should I choose REI Nation for turnkey investments?
    With two decades of experience, unmatched customer service, and a proven system, REI Nation is a trusted partner for building passive wealth. Our commitment to transparency, service, and long-term relationships sets us apart in the turnkey space
  • What support does REI Nation provide post-purchase?
    We provide full-service property management with a customer service-first approach, including resident relations, maintenance, and reporting. Our clients benefit from our attentive service and clear communication, which has earned us a reputation of excellence over two decades.
  • Can I scale my portfolio with REI Nation?
    Yes, many investors expand their portfolios with us, often acquiring multiple properties over time. Our Portfolio Advisors provide strategic insights and tailored recommendations to help you grow efficiently.
  • What is included in the renovation process?
    Our renovations typically include new roofing, HVAC, plumbing, electrical work, flooring, appliances, and cosmetic upgrades. We ensure each property meets high standards before offering it to investors.
  • What makes REI Nation’s team unique?
    Our team of 120+ professionals operates across 13 markets with a shared focus on investor satisfaction and property performance. As a family-run business, we emphasize relationships, reliability, and results.
 

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