Properties Under Management
REI Nation was founded in 2003 under the name Memphis Invest. Owners Kent Clothier Sr. and his wife, Sherry began building their real estate portfolio by driving through neighborhoods across Memphis searching for buy and hold properties they could turn into turnkey investments. The great success they had in building a strong portfolio brought in multiple investors looking to the Clothiers to help build passive income portfolios for themselves. From there, Memphis Invest was born.
As Memphis Invest grew exponentially, so did the company’s reputation of delivering outstanding service! The family-owned business has dedicated itself to give passive real estate investors a trusted and consistent investment experience with a special emphasis on high touch customer service and excellent property management. With the expansion into different markets, the brand ‘Memphis Invest’ has always stood for quality and service which has helped us to acquire and manage thousands of properties in cities outside of Memphis for our clients.
In 2020, the Clothiers launched the rebrand to REI Nation. With investors across the country and markets in multiple states, REI Nation reflects the immense reach and growth the company has built over the years. Though the company has a new name, our investors can expect the same great experience that originally solidified their confidence in our team. With team members in every city trained to our specific standards and every property expected to perform to our high expectations, REI Nation will always be a Memphis Invest company and those same standards will continue.
I closed about an hour ago and I just wanted to say thank you for all your help. In my opinion your product is not what makes me want to do business with you, it’s the service you provide and the value in those services. I’m a fan of straight talk and I appreciate you taking that approach.
We just received a beautiful gift basket from REI Nation. Thank you so much! That is wonderful customer service that seems to be absent from most business transactions these days! Thank you for your follow up calls and connecting me with the right people. So far, everything seems to be going well!
Currently, we have 27 houses and with all rented we have $18,900 in gross income. We have 15 houses paid off and the others will be paid off in 23 months! I’m 44 yrs old and I’ve already scheduled my airline retirement. This would not have been possible without you and your team’s help.
We make it easy for investors to purchase the right property, at the right price, with the right team, from anywhere in the world by managing risk, protecting capital and providing exceptional customer service and property management.
Our core values provide a roadmap to follow when making decisions, and they keep our team members focused on what's most important. The core values at REI Nation permeate the entire company, including Premier Property Management. They establish a customer-focused business strategy that's geared towards continual improvement and always doing what's best for a client.
Real estate investors expect companies to be accurate with their numbers and projections and to conduct themselves like experts in their markets. They also expect companies to be accessible, transparent and honest in their communication. We set out to hit each and every expectation of our valued clients.
Unfortunately, the bar has been set so low by others in the industry that real estate investors have come to expect poor service and poor communication. REI Nation has been on a mission since 2003 to educate real estate investors on how good an investment experience can be and how high they should set their expectations of property management companies.
Our commitment to excellent customer service has led us to achieve over 60% of our yearly sales since 2012 to existing clients. Existing investors looking to build their portfolios have purchased more than 2,000 additional properties in Memphis, Dallas and Houston!
Today, 71% of REI Nation clients purchase additional properties for their portfolios in the first year. 31% of REI Nation clients own three or more properties. Our goal is to help each of our real estate investors to build a secure, reliable, consistent and transparent investment property portfolio.
The words "real estate investing" and "customer service excellence" are rarely used in the same sentence. In 2010, REI Nation set out to change that and to build an award-winning customer service team with a plan to WOW our clients!
Starting with the day a client signs a contract for purchase, we commit to giving them over-the-top and unexpected service. Weekly customer service calls and constant updates during and after the process have become our trademark. Our commitment is to reach out to each client every month!
REI Nation was recognized by author Joe Calloway in his most recent book, Be The Best At What Matters Most. In the book, Joe recognizes great companies that find ways to succeed in tough markets without taking shortcuts. What has been our secret the last few years? Simple. We do what we say we're going to do: provide excellent customer service!
Memphis Invest rebrands to REI Nation to more appropriately reflect the expanding reach and immense growth of the company.
6,300+ properties under management
5,800+ properties under management, 110 full-time team members, 2,000 clients, and 7 unique markets
Memphis Invest grows into its 7th market and makes plans for eclipsing $1 Billion in assets under management.
Memphis Invest moves into its’ 4th , 5th and 6th markets. The company grows to 100+ team members and acquires and renovates a brand new building for Premier Property Management Company.
The company opens its’ third market in Houston, TX, and purchases a classic, early 1900’s building in Grapevine, TX, for their Texas operations headquarters.
The company completes 500 deals in one year for the first time and grows to 50 full-time team members.
Premier Property Management Company is founded in Memphis, TN.
Memphis Invest moves into what would become their four building campus on Timber Creek.
Memphis Invest is officially incorporated as Brett joins the company as a partner and the first plans are made to revolutionize the Turnkey real estate industry.
Kent Clothier hires Carol Henderson as the first team member for his new company and purchases an office on Summer Avenue to officially launch his new real estate company.
Kent and Sherry Clothier begin building a new company designed to help investors build passive portfolios.
The Clothier family built REI Nation and Premier Property Management Group on the notion that investors need to surround themselves with quality proven individuals and companies. Active real estate investors themselves, the Clothier family knew the types of services and experience levels that investors wanted to see in order to feel comfortable and secure investing in real estate far from home.
The Clothier family remains active in the day-to-day operations and can be found on a daily basis in either the Memphis, Dallas or Houston office.
Kent Clothier, Sr. brings more than three decades of real estate and entrepreneurial experience to the business. He set the foundation for what would later become REI Nation in 2003 after years of successfully purchasing and managing residential real estate on a personal level. Before his career in real estate, Kent started out in the supermarket industry in the Dallas area, managing a billion-dollar operation by the young age of 32. Kent brought his expertise in the industry with him to Memphis and began American Wholesale Grocers in 1987. By 1995, he built the enterprise into a $50-million venture, which he sold in the late 1990s before pursuing his passion for real estate and establishing REI Nation.
Chris Clothier manages the development and implementation of sales and marketing processes for REI Nation. Chris serves as the external voice for the company, working with the team to help potential investors define their purpose for investing in real estate and educating peer companies on best practices in the emerging turnkey real estate industry. Chris is an experienced real estate speaker and addresses small and large audiences of real estate investors and business professionals nationwide several times each year. Chris is also a contributing columnist for BiggerPockets, the nation's leading real estate educational forum. He also oversees the weekly publication of the REI Nation Weekly Article Roundup.
Brett Clothier serves as a partner at REI Nation where he oversees financial reporting and activities as well as day-to-day operations. With his father, Kent, as a mentor, he began investing in residential real estate while pursuing his real estate degree from the University of Mississippi. Upon graduation, he joined the family-owned company and helped recruit several of the key players who today hold leadership positions throughout the company. Brett improved the tracking and metrics used by REI Nation to monitor the acquisition strategy and to lower costs for the company and clients. Brett is instrumental in the day-to-day operations and financial decision-making within the company.
Kent is the Founder and CEO of REI Marketing, LLC, a multi-faceted real estate education and marketing company based in Boca Raton, FL. The team at REI Marketing, LLC is responsible for the development and operation of several of the industry's most popular brands and tools, including the vanity number 1-800-Sell-Now, Find Motivated Sellers Now, and Find Private Money Lenders Now. These same tools have greatly contributed to the success of REI Nation, GP. Kent has been instrumental in the development of the systems and processes that REI Nation and Premier Property Management have used to grow into the #1 real estate investment and property management firm in the nation.